Turms and conditions

All prices are in euro. If your currency is another, my website shows approximate value to let you know, how much you will be charged. But that value is counter automatiacally, according to current rate, increased a little to УЧЕСТЬ convertation fee. But real rate may differ, so that's not an accurate amount.

Payment system fee is mine. If your account is in euro, you will be charged only for the pipe price.

If you order a comission pipe, I will tell you the price in euro too. You will pay only when the pipe is done. You are not to buy the pipe made for comission. You may cancel the order when ever you want, even if the pipe is ready. If you don't like the pipe, I will make a new one for you, untill you say "That's what I wanted!".

Bargaining

Of course, you always may make me any price offer for any pipe. But I not always agree to make a discount. Firstly, it depends on how long ago the pipe has been made. The average pipe stays available for about a month. If the pipe is older, I am often ready to lower the price. If the pipe is quite new, I prefer to wait somebody who pays the full price.

Sending

I promise to send the pipe in 2 working days after getting payment. Usually I go to the post office immidiately or the next morning.

Working days calendar in Latvia may differ from your country. We have some state holidays, for example gregorian Christmas and Latvian independance day.

Shipping

Worldwide shipping with tracking number is FREE. Shipping to EU countries and USA usually takes about 5-10 days. The parcel will be delivered by the state postal service of your country (USPS in USA).

I take full responsibility for shipping. If the post service loses the parcel, I will refund the full price. If you receive the pipe damaged, just contact me within two days and send me photo. I may ask you to send me the pipe "as is" and will refund the full price plus your post expense.

Returning

You may return the unsmoked and undamaged pipe if you contact me within 14 days after receiving it. After I get the pipe, I will refund the payment minus shipping cost.

Warranty

If the bowl burns in less than half a year, or if the pipe breakes through my fault, you are welcome to choose any of my available pipes for replacement or I will make the same pipe for you, or I will return your money including shipping price.

In any case please feel free to contact me, and take in mind you are my client and you are always right! My aim is to make you pleased with the purchase and to get one more regular buyer. So I never contend and I am always on your side!

Some Statistics

I wrote this page to make you sure that I am ready to solve any problems. I want you to be calm I am reliable seller. But, if this text instead has made you afraid of flaws, breaks and post problems, I hope this digits will help you:

Since 2011 I made over 300 pipes. For all these years the was:

  • Order cancelations: 5
    (4 of them were because of Russian ruble dramatic falling in 2014)
  • Pipes lost or damages while shipping: 0
  • Returns: 0
  • Warranty cases: 0
  • Not warranty repairs: 3
    (damages after falling, gnawed mouthpieces)

Meanwhile, more than 2/3 of my pipes have been bought by people, who had bought before.

Alexandr Bondarev

Sasha Bondarev Latvian pipemaker

I started making pipes in 2011, and now it's my only job. I make about 5-8 pipes per month, spending 2-3 working days on each one.

For my pipes I use Italian briar and German ebonite/acrylic rods. I pay special attention to pipe engineering: accurate drilling, fine stem fitting, confortable mouthpiece button, deep V-slot.

Every of my pipes gives a perfect smoke. Just try one of them, and I am sure, you will want to get the second soon.

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